Chicago WAV
Book a WAV taxi ride
in Chicago
Download the Curb App
Press the app store badge below to download the app.
Steps to Setup an Account
Step 1
Press the “Signup” button
After you launch the Curb app, press the “Sign Up” button.
Step 2
Enter Your Information
Enter your information and then press “Sign Up”. Once your account is created you’ll receive a text message and will need to reply “curb” to the text message to verify your account.
Step 3
Press The “Credit Card” Button
If you are a certified paratransit users who use PACE Taxi Access Program (TAP) payment, you can not enter your TAP card for a payment method. Instead, at the end of the trip, you will need to manually swipe your card in the back of the taxi to deduct a ride. For detailed instructions on doing this, visit:
www.pacebus.com/pdf/paratransit/TAP_User_Guide.pdf.
Step 4
Enter Your Account Details
Enter your account details and then press “Done”.
Step 5
Read Through The Terms
Read through the terms and press the small circle button next to “I have read and agree to the above Terms of Service. Then press the “Accept” button.
Steps to Book a WAV Trip
Step 1
Press The “Ride Now” Button
After you launch the Curb app, press the “Ride Now” button in the center of the screen.
Step 2
Press The “Car” Button
Press the “Car” button with the car icon to bring up the Accessible Wheelchair button.
Step 3
Press The “Accessible” Button
Press the “Accessible” button with the wheelchair icon so that it is selected and then press the “Search destination” button.
Step 4
Press The “Search Destination” Bar
After you press “Search Destination” bar, input the address where you need to go.
Step 5
Press The “Request Accessible” Button
After you press “Request Accessible”, press and drag the map so that the pin will be on your exact pickup location.
Step 6
Press The “Confirm Pickup” Button
After you press “Confirm Pickup”, you will be assigned a taxi.
Steps to setup your default to WAV
Step 1
Press The “3 Bars” Button
After you press “bars button”, press “Profile”.
Step 2
Press The “Profile” Button
Press the “Profile” button.
Step 3
Press The “Accessible Preferred” Button
After you press “Accessible Preferred” button it will toggle to green and you are set.
Step 4
Press The “Search Destination” Bar
After you press “Search Destination” bar, input the address where you need to go.
Step 5
Press The “Request Accessible” Button
After you press “Request Accessible”, press and drag the map so that the pin will be on your exact pickup location.
Step 6
Press The “Confirm Pickup” Button
After you press “Confirm Pickup”, you will be assigned a taxi.
Have questions?
to reach out to our support team.
