New Users: Follow these instructions to get setup

Walkthrough: Download the Curb app and setup

Adding a Personal Payment Method:

  • You must add a personal payment method to your account before booking trips with Curb

Walkthrough: Setup payments in your account

Payment Setup:

  • Press the menu button in the upper right hand corner (looks like 3 lines) to go to the menu and press “Payments”

Payment Setup:

  • Press the menu button in the upper right hand corner (looks like 3 lines) to go to the menu and press “Payments”

Add Payment Method:

  • Select your personal payment type that you want added to your account and then enter all the payment information 

Walkthrough: See key steps in the new Curb app process.

Trip Count:

  • Total number of trips that you have remaining for the month will be displayed inside of the green circle. 
  • Select your personal payment type that you want added to your account and then enter all the payment information 

Trip Cost:

  • The total trip cost to your destination from your confirmed pickup location will be displayed here

AAR Subsidy:

  • A $15 AAR subsidy will be subtracted from the total fare. You will be responsible for paying the remaining fare with your selected personal payment method 

 

  • You will also see your remaining ride balance here.

 

  • If you are required to pay a $2.75 transit fare by AAR, your minimum charge will be $2.75.

Tipping:

  • Your tip amount has been preset to $0. The subsidy can be applied to the tip amount. Click “Your tip:” to change the tip amount.

Trip Complete:

  • You can click the button to see the full receipt breakdown, rate your driver or get additional information about your trip

Trip Receipt:

  • You can see the full fare breakdown including all surcharges, fees, tips, date and MTA AAR subsidy here. 

0 Trips Count:

  • If you use all your trips, you can still book but you will need to use your personal payment method. 
  • If you want to take a trip outside of the AAR service area you can use your personal payment method. 

 

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